Contact Us

Sweepstakes Casino is an independent research and review site covering sweepstakes casinos available to US players. This page explains how to reach us, what kind of questions we can actually help with, and where to look if your issue sits with a specific operator rather than with us.

What we can help with

We cover the sweepstakes casino space in general — how the dual-currency model works, how platforms compare on redemption speed, welcome offers and game libraries, and what to check before signing up anywhere. Get in touch if you'd like to:

• Flag an error or outdated detail in one of our reviews, ratings or comparison tables
• Suggest a sweepstakes casino you think we should be researching
• Ask about how we assess and rank the sites listed on rapidassaultgame.com
• Report a broken link, a stale offer, or a state-eligibility detail that's changed

What we can't help with

Sweepstakes Casino is a comparison and review resource, not a casino operator. We don't hold player accounts, process redemptions, or manage promotions on any operator's behalf. If your query is about any of the following, it needs to go to the operator itself, not to us:

• Depositing, redeeming Sweepstakes Coins, or checking a prize payout status
• Identity verification (KYC) requests or delays on a specific account
• Closing or reactivating an account, or a login or password problem
• A dispute over a specific bonus, tournament result or leaderboard placement

Each operator listed on this site publishes its own support contact — usually in a help centre or footer link on the platform itself — and they're the only ones able to look into individual account or redemption issues. Our Terms and Conditions page explains the boundaries of what Sweepstakes Casino does and doesn't handle in more detail.

Before you write in, a few things worth checking first

A lot of questions we get are answered faster elsewhere on the site. It's worth a quick look before reaching out:

1. State availability changes regularly — sweepstakes casinos are not available everywhere, and operators frequently update their eligible-state lists. Check the platform's own terms for the current position in your state.
2. Age requirements vary by operator: some allow entry from 18, others set the minimum at 21, either nationwide or in specific states. This is set by the operator, not by Sweepstakes Casino.
3. Redemption thresholds, verification steps and processing timeframes differ across every platform we cover, and can change without much notice — always confirm current terms directly on the site before relying on anything here.
4. Our Responsible Gambling page has resources if you're concerned about your own play or someone else's.
5. Our About Us page explains who we are and how we research the sites we list, which answers a good chunk of the "how do you rate these?" questions we receive.

How we handle commercial relationships

Sweepstakes Casino may earn a commission when a reader signs up with a site through a link on this page or elsewhere on rapidassaultgame.com. That relationship never decides how a site is ranked or reviewed — ratings are based on our own research criteria, not on which operator pays the most. If you think an editorial page reads more like an advert than a review, that's exactly the kind of feedback worth sending us.

What to include when you contact us

If you're reporting an error or asking about a specific listing, the fastest way to get a useful reply is to include:

• The exact page or operator name you're asking about
• What you found (an outdated offer, a wrong state restriction, a broken link) and where
• Any screenshot or source that helps us verify the detail, if you have one

General feedback, corrections and suggestions for sites to research are all welcome — we rely on readers flagging things as much as our own checks, particularly since offers, eligible states and terms change often across this industry.